PRIVACY, SECURITY AND INFORMED CONSENT POLICY
Through this Privacy, Security and Informed Consent Policy, we at HOLALOLA TRAVEL GIFTS , a company established and in force in accordance with the Laws of the Republic of Costa Rica, informs you that we have a database in which we collect, we process and store your PERSONAL INFORMATION through this WEBSITE.
- CONSUMERS: The final consumers of HOLALOLA TRAVEL GIFTS who may acquire the products offered by HOLALOLA TRAVEL GIFTS through the WEBSITE.
- HOLALOLA TRAVEL GIFTS S.A. : identification of legal entity number 3-101-363798, with the email firstname.lastname@example.org and domiciled in San José, Barrio Escalante, 35 Street, 11 Avenue.
- PERSONAL INFORMATION: “Personal Information” means the name of the USER, last name, email, telephone, exact address, IP address, geolocation information, purchase information and / or any other personal information required.
- WEBSITE: The website www.holalolashop.com.
- USER: REGISTERED USERS and VISITING USERS, may be referred to jointly and for what applies to both equally, as the “User”.
- REGISTERED USER: Any user who registers in the HOLALOLA TRAVEL GIFTS WEBSITE.
- VISITING USER: Any user who visits the WEBSITE as a visitor, but who does not register.
- INFORMED CONSENT OF STORAGE AND USE OF INFORMATION
By using our WEBSITE, subscribing to our newsletter, making purchases on the WEBSITE or registering as a REGISTERED USER on the WEBSITE, or accessing as a VISITING USER our WEBSITE, you freely and expressly accept that your PERSONAL INFORMATION, be consulted, processed, treated and stored by HOLALOLA TRAVEL GIFTS . Unless specifically stated otherwise, all data requested by HOLALOLA TRAVEL GIFTS in the registration and / or purchase processes on the WEBSITE are mandatory. The USERS are the ones who complete their personal data on the HOLALOLA TRAVEL GIFTS WEB SITE, so it will be their responsibility that the information is real, truthful, complete and updated at the time of entering the information in the database linked to the WEBSITE. The omission or inaccuracy in any of them could imply the impossibility of providing the requested Services and / or attending to your requests and will entitle HOLALOLA TRAVEL GIFTS to take actions such as but not limited to: eliminating the USER’s account, not providing the required services , or that the data provided by the USER be deleted from the database.
Please notify us immediately of any changes to your data so that the information contained in our database is updated at all times and does not contain errors or inaccuracies. The above must be done to the following email: email@example.com. Until you tell us otherwise, we will understand that your data has not been modified and that we have your consent to use them.
In accordance with the Law on the Protection of the Person against the Treatment of your Personal Data of Costa Rica (hereinafter the “Law No. 8968”) and its Regulations, HOLALOLA TRAVEL GIFTS informs the Registered Users of its Site that personal data ( PERSONAL INFORMATION) collected by HOLALOLA TRAVEL GIFTS on its WEBSITE, will be stored in an automated file under the responsibility of HOLALOLA TRAVEL GIFTS , in order to execute the commitments established between the parties in accordance with the terms and conditions of the WEBSITE.
Unless the User indicates otherwise in writing, he will be giving his express consent so that his data may be used by HOLALOLA TRAVEL GIFTS in order to send him commercial information (including, but not limited to news, offers and advertising) about the Products marketed and / or the activities and services offered by HOLALOLA TRAVEL GIFTS . These communications may be made by email, SMS, or any other means of communication.
At any time, the USER may exercise the right of access, rectification, cancellation and opposition, as well as revoke his consent for the commercial treatment of his data for which he must send an email in this regard to firstname.lastname@example.org .
II.1. On the need to share PERSONAL INFORMATION to provide the Services
You as a USER expressly understand and accept, when registering PERSONAL INFORMATION on the WEBSITE, that depending on the Service you request from HOLALOLA TRAVEL GIFTS , the latter must share your PERSONAL INFORMATION in whole or in part with third parties, in order to execute the service required through our WEBSITE (See a detailed description of the Services in the Terms and Conditions of use of our WEBSITE).
Based on the foregoing, the USER authorizes said PERSONAL INFORMATION to be shared with third parties, such as but not limited to logistics companies, payment processors, financial entities, or others that must participate in the execution of the services required by the USER in accordance with the provisions of the Terms and Conditions of the WEBSITE. The transfer of data that is carried out in accordance with this informed consent will be carried out under security standards that guarantee the USER and the person in charge of the database that the information shared in relation to this informed consent will be treated, processed and stored in concordance with the specific purposes of this informed consent.
II.2 Other circumstances under which the Information could be shared
In addition to the above, PERSONAL INFORMATION may be shared under the following circumstances:
II.2.1. In the event that PERSONAL INFORMATION must be disclosed by court order or from any competent authority with sufficient powers to request it.
II.2.2 In case of due diligence process and / or negotiations and / or execution of or for a possible merger, total or partial acquisition, restructuring or financing to HOLALOLA TRAVEL GIFTS .
II.2.3 In case it is necessary to share the PERSONAL INFORMATION with any service provider that subcontracts HOLALOLA TRAVEL GIFTS .
II.2.4 With third parties with whom the USER authorizes us to share PERSONAL INFORMATION.
II.2.5 In the event that HOLALOLA TRAVEL GIFTS must report to the competent authorities some type of illegal activity by the USER through our WEBSITE or through the use of the Services.
By registering the PERSONAL INFORMATION, as a USER, you state that you understand the scope of the authorization granted here and its implications and grant your FREE EXPRESS AND INFORMED CONSENT so that HOLALOLA TRAVEL GIFTS uses the information collected for the purposes indicated here.
It is reiterated that at any time, the USER may exercise the right of access, rectification, cancellation and opposition, as well as revoke his consent for the commercial treatment of his data for which he must send an email in this regard to email@example.com . Likewise, the USER may at any time exercise his right to data portability, for which he must inform in writing and email firstname.lastname@example.org , about his interest in exercising this right. The processing, processing and storage of personal data by HOLALOLA TRAVEL GIFTS will be carried out for a term of ten years from the date of cancellation of subscription by the USER in the WEBSITE.
III. COMMUNICATION WITH THE USER
Any USER who registers and / or uses the services of the WEBSITE and / or who writes us by email, will receive communications by the same means (the email registered by the USER) by HOLALOLA TRAVEL GIFTS .
The USER accepts that HOLALOLA TRAVEL GIFTS may communicate by means of the email registered by the USER: information about promotions, about products, invitations to events, notifications about changes to the Terms and Conditions, as well as any other information or formal notification that HOLALOLA TRAVEL GIFTS needs to communicate to the USER.
The USER authorizes the reception of emails by HOLALOLA TRAVEL GIFTS . However, you may, at any time, request the suspension of sending emails to your email account, by sending a request in this regard to HOLALOLA TRAVEL GIFTS email@example.com. Notwithstanding the foregoing, this may be a reason to cancel the USER Services, since for the correct use of the WEBSITE, it is essential for HOLALOLA TRAVEL GIFTS to be able to communicate with the USER via email.
When the USER visits our WEBSITE, some of the navigation data is sent from your computer to our servers. This information allows us to optimize our services, customize and improve your experience on our WEBSITE. This information may include aspects such as but not limited to:
- Your IP address
- The date and time of your visit
- The referral URL
- The pages you visited on our WEBSITE
- Information about the browser you used
- Time spent on the WEBSITE.
- Number of times I enter the WEBSITE and the times I visit any page of the WEBSITE.
HOLALOLA TRAVEL GIFTS uses several technologies to collect information when the USER visits our WEBSITE, and this may include sending one or more cookies or other identifiers to your device. The systems and technologies we use are the following:
IV.1 Cookies or Computer Cookies
A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse that page.
Cookies usually store information of a technical nature, personal preferences, personalization of contents, usage statistics, links to social networks, access to USER accounts, etc. The purpose of the cookie is to adapt the content of the website to your profile and needs, without cookies the services offered by any page would be significantly reduced. Our cookies are used to analyze your way of interacting with our WEBSITE in order to optimize our services and to improve your experience. Due to the way in which the WEBSITE works, if the USER deactivates or blocks the use of this system, errors may occur in the operation and / or use of the WEBSITE.
IV.2 Web server logs
A web server log is a simple text file that records activity on a server. This type of system allows to obtain statistics on the navigation patterns of the users. Due to the way in which the WEBSITE works, if the USER deactivates or blocks the use of this system, errors may occur in the operation and / or use of the WEBSITE.
IV.3 Geo-Location Technology
Our WEBSITE may use reorientation technologies. This allows us to show our ads on websites associated with visitors who are interested in our products. Reorientation of technologies analyze cookies and show ads based on their past browsing behavior.
SECURITY ASPECTS OF DATA AND TRANSACTIONS
We are committed to protecting your PERSONAL INFORMATION and have adopted the appropriate technical and organizational measures to protect such information against any loss, alteration, access or misuse.
All data provided by the USERS are stored in our databases, using a security scheme of Application, user and Password generated and encrypted, which allow us to isolate and control that each of our USERS only have access to your information and that Security (User and Password) is managed directly by HOLALOLA TRAVEL GIFTS , through the WEBSITE. The security employed in relation to the means of payment is through Digital Certificates, as well as users and passwords generated and encrypted through ASP. In the same way, it forms all the communication channels with the financial entities, they are certified and authorized by said companies.
VII. LIABILITY RELEASE
The USER acknowledges and accepts that the use of the WEBSITE is carried out at all times at your entire risk and responsibility. HOLALOLA TRAVEL GIFTS will not be responsible for the improper use that may be made of the WEBSITE. HOLALOLA TRAVEL GIFTS will not be liable for damages of any kind caused in the electronic equipment (computer, phone, tablet, or other) of the USER for viruses, worms or any other harmful element. The USER acknowledges that the use of the Internet network involves the assumption of a risk that his computer equipment may be affected by the aforementioned elements. To this end, it is the responsibility of the USER, in any case, the availability of adequate tools for the detection and elimination of harmful electronic programs that may pose a risk to their computer equipment. HOLALOLA TRAVEL GIFTS will not be liable for the lack of execution of its obligations when there is force majeure, fortuitous event or the entry into force of government legislation, regulations or restrictions of any other nature that prevent it from executing its obligations.
VIII. INFORMATION THAT THE USER PUBLISHES
When the USER posts or publishes information on the WEBSITE, such as but not limited to photographs, comments and images, it is making it available to other USERS of the WEBSITE and to any person visiting the WEBSITE.
The USER acknowledges that this information published by the USER is outside the control of HOLALOLA TRAVEL GIFTS and, therefore, the USER assumes responsibility for its content, for claims of third parties in relation to the published as well as for the improper use of said information by of other USERS or third parties and releases HOLALOLA TRAVEL GIFTS , its shareholders, representatives, subsidiaries and related companies from liability for the misuse that any third party may make in relation to such information, as well as for any claim, demand or conflict that originates in the content of said publication. Therefore, the USER must be careful and responsible when deciding the content that he posts or publishes on the WEBSITE.